Shipping & Returns
- UK DELIVERIES
- Christmas & New Year Delivery Information:
- During this Christmas period, deliveries might be delayed. We thank you for your patience.
SHIPPING METHOD |
COST |
DELIVERY TIMES |
ROYAL MAIL 48 |
FREE |
3-5 working days if ordered before 2pm Monday - Friday |
ROYAL MAIL NEXT DAY GUARANTEED |
£7.99 |
1 working day if ordered before 2pm Monday - Friday |
- During peak periods like Black Friday, Christmas, Boxing Day, deliveries may take longer than estimated.
- “Working days” applies to Monday-Friday. Saturday, Sunday and Bank Holidays do not come under working days.
- Orders placed after 2pm, Friday will be dispatched on the following Monday.
UK RETURNS
- We have a 28-day return policy, which means you have 28 days after receiving your item to send your returns to us.
- Please find a return label inside the delivery parcel.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- Please include the packaging slip and returns form in your return parcel.
- Package your parcel securely and return to your local post office. Please remember to keep your proof of postage.
- We charge £2.50 to return the items, which will be deducted from your overall refund. We will not charge £2.50 if the wrong item has been sent or there is a manufacturing defect.
- Refund amount of the item/s will be credited to your original payment method.
- Return and refund process can take up to 10 working days from the date of posting the parcel.
- Please note that the shipping cost will not be refunded.
- Click here to track your parcel.
Please contact us if you have any queries about deliveries and returns.